Support Services for Linux/UNIX/Windows Software Developers
If your company is developing Linux products in an environment that includes Microsoft Windows-powered servers, PCs and applications, we can provide IT outsourcing and network management support so that your network stays productive while allowing you the freedom to concentrate on strategic business issues. Through the use of automated and proactive system monitoring tools and delivering both remote and in-person support services as necessary, we represent an economical way for developers to manage a high-productivity information system that offers dependability, security, and efficiency.
Our services to support Linux/UNIX/Windows developers include:
- Comprehensive IT Outsourcing
Our network support outsourcing gives UNIX, Linux, and Solaris developers access to highly-skilled consulting engineers to maintain and manage your IT network while avoiding the cost and hassle of maintaining a large internal administrative and support team. Our IT outsourcing enables UNIX, Linux, and Solaris product developers to focus on strategic competitive initiatives while still having the advantages of expert network support. We have released a Small Company Network Support Outsourcing White Paper that summarizes ways that outsourcing can conserve budgets and enhance operational efficiency.
- Virtual Infrastructure
We can show you how to consolidate server hardware and leverage your company’s investment in non-stop technology by designing a virtual architecture with products such as VMware. A virtual server architecture allows UNIX and Linux developers working in a predominantly Microsoft Windows environment to consolidate costly computing resources by partitioning servers into protected, logical components that are easy to manage and can affordably and securely support a variety of developer operating systems including UNIX and Linux. Our network consultants can assist you to set up reliable physical and virtual system infrastructures that are optimized for developing and testing new software products.
- Remote and in-person service and Troubleshooting
Our nationwide remote technical support and troubleshooting services are ideal for UNIX, Linux, and Solaris product developers working in a predominantly MS Windows environment. Online network consulting provides an optimum return for your IT budget. Sophisticated online access utilities and experienced service specialists and engineers combine to enable us to resolve most IT problems without squandering time and money by going to your site. Phone-based help can be upgraded to onsite consulting support and repair when needed, but in most of cases, your IT issues can be dealt with over the phone or via a combination of telephone support and online access. Our on-site support is available in Northern California and in major cities throughout the U.S.
- Network Monitoring Services
Our round-the-clock network support services are enabled by System Center Operations Manager 2007, advanced software that proactively observes critical servers to detect potential trouble spots before they result in downtime. Microsoft System Center Operations Manager 2007 continually examines event archives from critical servers, then organizes and evaluates these network events based on an extensive support database. When MS Operations Manager uncovers an anomaly, it launches special remedial routines or issues alerts to warn selected service personnel. System Center Operations Manager 2007 also generates historical reports so you can track the vitality of your IT system.
- Helpdesk Outsourcing
Our Contact Center Outsourcing Services are designed for businesses who must work within a modest IT budget yet who require fast contact with a Help Desk Call Center with expert phone assistance and full escalation support. Key features include help desk call center phone service for PC help and network troubleshooting, secure online access to allow our technical specialists to observe exactly what your customers experience so they can fix problems rapidly, and intelligent prioritization and escalation.
If you are a Linux/UNIX/Windows software developer who requires full-service network assistance for a mostly Microsoft Windows environment, call Onetechops Consulting LLC at +1 (708) 252-2371 or go to Contact of Onetechops.
Our Expertise for Linux/UNIX/Windows -family Environments
Onetechops Consulting LLC UNIX support services provide small companies and product developers assistance with managing and maintaining UNIX/Linux/Mac-based networks that may operate alongside Microsoft technology. We offer your business access to UNIX support experts, certified Microsoft engineers, Cisco-certified CCIEs, and security experts certified by CISM. This broad range of knowledge offers your company a readily available single resource to help you to build and manage a secure and resilient cross-platform connectivity and communications solution that blends Windows with popular derivatives of UNIX such as: Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux distributions such as RedHat Linux, SUSE Linux, Debian-GNU and CentOS Linux, Ubuntu Linux, Mandriva Linux, PCLOS, Fedora Linux, and Gentoo Linux.